State Farm® Insurance Agent Trinesha Goebel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terrance Byrd
February 6, 2026
5
out of
5
rating by Terrance Byrd
"I have never walked into an office feeling so welcomed by every staff member present. The family atmosphere is very comforting as well! I highly recommend taking a visit to Trinesha's office to experience wholesome and professional service!"
We responded:
"Terrance, Thank you so much for the kind words! We’re glad you felt welcomed and experienced the family atmosphere we work hard to create. We truly appreciate the recommendation. -Trinesha Goebel State Farm"
Mandy
February 4, 2026
5
out of
5
rating by Mandy
"Quick turn around with billing mix up. Resolved and money in the bank within 24 hours!"
We responded:
"Mandy, Thank you for the great review! We’re glad we could quickly resolve the billing mix-up and get everything taken care of within 24 hours. We appreciate you and your trust in our team! -Trinesha Goebel State Farm "
Nicki VanLake
February 4, 2026
5
out of
5
rating by Nicki VanLake
"Tarryn was quick to get me a quote for both auto and home insurance and suggested better coverage that didn’t cost any more than my previous policy. She took the time to explain my options and made the whole process easy to understand. I truly felt she went above and beyond to make sure I was well taken care of. Great communication, professional, and genuinely helpful—highly recommend working with her!"
We responded:
"Thank you for the 5-star review! We’re so happy to hear Tarryn made your auto and home insurance experience easy and helped you find better coverage at no additional cost. We appreciate your trust and your recommendation! -Trinesha Goebel State Farm "
Death Blow
January 31, 2026
1
out of
5
rating by Death Blow
"Recently left this place. Had constant problems with them getting our insurance coverage messed up. Latest incident we called to address it and were hung up on and then they wouldn't answer when we tried to call. Absolutely will not do business with. The New office in Jackson fixed issue immediately."
We responded:
"We are very sorry you feel this way. Our team strives to insure coverages are accurate and the way you would like. But as you are aware, your situation was unique and required more information. We made multiple attempts to obtain the information needed to correct the policy details, unfortunately without the required documentation we were limited to what we could process on your behalf. We’re glad to hear the matter has now been resolved and wish you the very best moving forward."
დIssimaeდ დAnnaდ
January 29, 2026
5
out of
5
rating by დIssimaeდ დAnnaდ
"Great Service!!"
We responded:
"We strive to do our best and appreciate your 5-star review. We will be here for years to come to help you with your insurance needs. "
Cecilia Kahle
January 26, 2026
5
out of
5
rating by Cecilia Kahle
"The staff at Trinesha Goebel State Farm were all very pleasant and helpful. I felt like family from the first time I walked through their door. I’m so glad we changed to State Farm Insurance in Mason."
We responded:
"Thank you so much for your kind words and for choosing Trinesha Goebel State Farm! We’re thrilled to hear that our team made you feel like family from the moment you walked through our doors. Whether it’s auto insurance, home insurance, or helping guide you through claims, our goal is always to provide helpful, caring service. We truly appreciate your trust and are so glad to have you as part of our State Farm family here in Mason! 😊"
Lenny Henry
January 22, 2026
5
out of
5
rating by Lenny Henry
"I have had state farm for quite a few years now and can say I have had absolutely the best service every time I need them, thankfully it's been nothing serious yet. They always answer my questions, if they can't, they find someone for me who can."
We responded:
"Lenny, Thank you so much for your kind words and for being a loyal State Farm customer! We’re thrilled to hear that you’ve consistently received great service from our team. Making sure your questions are answered about Auto & home insurance and that you feel supported is always our top priority. We truly appreciate your trust in us and are grateful to be here for you whenever you need us. Trinesha Goebel State Farm"
Tam Tam
January 20, 2026
5
out of
5
rating by Tam Tam
"I loved this branch location they are all for saving you money. I switched with them and they saved me $350 a month. I highly recommend if you all are looking to save some money."
We responded:
"Thank you so much for the 5-star review and kind words! We’re thrilled to hear that switching to our office helped you save $350 a month. Helping customers find the right balance of coverage and savings across auto, home, and life insurance is exactly what we strive for. We truly appreciate your recommendation and look forward to being here for you for years to come. -Trinesha Goebel State Farm"
Jimi Paul
January 8, 2026
5
out of
5
rating by Jimi Paul
"They're friendly and fair. A few other insurance companies were completely outrageous as far as prices. I would 100% recommend. Oh, I dealt with Sean. He was great. 👍🏻"
We responded:
"Thank you, Jimi, for the 5-star review and recommendation! We truly appreciate you taking the time to share your experience. We’re glad Sean was able to help you find a reasonable price for Auto, Homeowners and provide friendly, fair service exactly what we aim for. Your trust means a lot to us, and we’re always here if you need anything. -Trinesha Goebel State Farm"
Lisa allen
January 8, 2026
5
out of
5
rating by Lisa allen
"Needed new insurance and Tarryn has helped tremendously with saving me the most and being fast and efficient! She helped guide me to switch everything over with my auto and home making it a easy and stress free transition! Very happy to be with this group!"
We responded:
"Lisa, thank you so much for the 5-star review! We’re thrilled to hear that Tarryn was able to help you save money while making the switch fast, easy, and stress-free. Taking care of your auto and home insurance and guiding you through the entire process is exactly what we strive for. We’re so happy to have you as part of our State Farm family and truly appreciate your trust in our team! -Trinesha Goebel State Farm"
Tarryn Frank
January 6, 2026
5
out of
5
rating by Tarryn Frank
"I have been with State Farm for a long time now. I had a great agent who passed away and I chose to transfer my policies to Trinesha's office. The level of care that all of the employees at her office give is beyond measure. They go above and beyond for all of their customers. Our family had a house fire and we lost everything. Not only was my claim handled professionally, I have to give a huge shout out to Trisha for how she helped me through all of it step by step. Whenever I have a question about any of my policies, Stephanie, Bryce, and Veronica are so helpful and quick to answer my questions. All of the team members who work in sales, Jordan, Courtney and Sean (I've worked with all of them) are amazing as well. They are so knowledgeable about all the products. I know that my family and I are in excellent hands. I highly recommend her office for all your insurance needs. She can literally cover you from birth, through retirement, and more."
We responded:
"Thank you so much for your heartfelt and detailed review. We are truly honored to have earned your trust, especially during such a difficult time for your family. Trinesha and the entire team – Stephanie, Bryce, Veronica, Jordan, Courtney, and Sean – are committed to providing the highest level of care and support, and it means a lot to hear that their efforts have made a difference for you. Your recommendation is deeply appreciated, and we look forward to continuing to serve you and your family for many years to come. Please don’t hesitate to reach out whenever you need us!"
Victoria Duchene
December 23, 2025
5
out of
5
rating by Victoria Duchene
"Highly recommend this team! They go out of their way to help every one of their clients. You feel like family every time you step through their doors"
We responded:
"Thank you so much for the kind words and for highly recommending our team! We truly appreciate your trust in us for your auto, home, and life insurance needs. Going the extra mile and making our clients feel like family is exactly what we strive for every day. We’re always here for you and are grateful to have you as part of our family! - Trinesha Goebel State Farm"
Mark Smith
December 9, 2025
5
out of
5
rating by Mark Smith
"Stopped in and saw Sean. Showed him my current car and home insurance policy through a rival agency in Grand Ledge where I used to live. Told him I liked working with a local firm and I was looking in Mason. He chatted with me for a while, got the specifics of what I was looking for, and explained my options which all gave a good feeling about this agency. He sent me a quote the next day and I went back and discussed it with him. The end result was slightly better coverage and better price. I switched my insurance to them."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Sean was able to review your auto and home insurance needs and provide the kind of customer service you deserve. We’re grateful you chose to work with a local agent here in Mason, and it’s great to know the coverage options he walked through with you led to better protection at a better price. Trinesha Goebel State Farm"
Brenda Schaberg
November 24, 2025
1
out of
5
rating by Brenda Schaberg
"They continently increase my bill monthly. It's increased almost $300 a month over the last two months, and I only changed one vehicle. They are very difficult to work with too."
We responded:
"Brenda, Thank you for sharing your concerns. We’re truly sorry for the frustration you experienced. Since your review, we’ve been able to adjust your policy and accomplish a lower monthly bill for you, and we hope this helps improve your experience moving forward. We’d appreciate the chance for you to reevaluate your review. Trinesha Goebel State Farm "
Kailee Kurtzhals
November 19, 2025
5
out of
5
rating by Kailee Kurtzhals
"Super knowledgeable agency that is truly caring for their community and customers!"
We responded:
"Thank you so much for the wonderful review! We truly appreciate your kind words. Caring for our customers and our community means everything to us, and we’re grateful to have the opportunity to serve you. Trinesha Goebel State Farm. "
John Conaty
November 18, 2025
4
out of
5
rating by John Conaty
"Veronica was very helpful she had my business taken care of quickly"
We responded:
"John, Thank you for the 4-star review! We’re so glad to hear Veronica was able to help and got everything taken care of quickly. We always strive for a 5-star experience, so if there’s ever anything more we can do, we’d love the chance to make it happen. We appreciate you. Trinesha Goebel State Farm "
Ali F
November 5, 2025
5
out of
5
rating by Ali F
"Great agent. Got me great and better insurance then what I had and helped save me a lot of money. Definitely would recommend her."
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Trinesha was able to find you better coverage and help you save money. We truly appreciate your trust and are glad to have you as part of our State Farm family! Trinesha Goebel State Farm "
Cassey Place
October 24, 2025
5
out of
5
rating by Cassey Place
"Courtney was phenomenal! She made the process very efficient and affordable. Huge thanks goes out to the State Farm team in Mason."
We responded:
"Thank you so much for your wonderful review! We’re so glad to hear that Courtney made the process smooth and affordable for your auto and home. Our Mason team truly appreciates your kind words and the opportunity to serve you!"
Tom Sly
October 5, 2025
5
out of
5
rating by Tom Sly
"I'd like to thank Trinesha and state farm for the quick turnaround on my claim. On a scale of 1-10, I'd give them both a 12."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Trinesha and our State Farm team were able to make the claims process quick and easy for you. Your 12 out of 10 means the world to us! We truly appreciate your trust and support. "
Lexy Skirvin
September 3, 2025
1
out of
5
rating by Lexy Skirvin
"I’ve been insured with this office for a couple of years. When I first signed up, everything was great. They were very responsive, got me a good rate, and I was content with my policy. But recently I needed their help with a loan process, and that’s when everything fell apart. When my credit union (CU) asked to be listed on my policy, I called to request an updated declarations page. At first, they seemed responsive, but the document never came. I called back the next day, spoke to a different person, and was told there must have been an issue with the email they sent. I explained my CU was waiting for the updated document, and eventually I did receive it. Then my CU needed an additional adjustment. I called again, and a different agent was polite but didn’t listen to what I actually needed. They just re-sent my current declarations page with no changes. So I called right back and spoke with the same person who had originally helped me add my CU. She updated my policy, gave me my new rate, and told me I would receive the updated declarations page by the end of the day. That was on a Friday. Nothing came. Since Monday was a holiday, I called back Tuesday morning. I was told again there must have been an issue with the email, but when they looked in my account, they could see the change had been made and was sitting with underwriting. They even confirmed the agent could manually change it and send it to me, but instead I got no follow-up at all. No email, no call, no updated page. It’s now been a week from the first time I called to add my CU until now, when this should have been a simple fix. I’ve never needed them to do much before, but this experience has been extremely disappointing: unresponsive, unreliable, and uncaring. My loan is now on hold while I wait, and I still don’t have the updated declarations page. Calling again feels like a waste of time because nothing gets done. Customer service is everything, and when you can’t get a simple document after multiple calls, it says a lot about how little they value their customers. Maybe it’s time to start looking at other options."
We responded:
"Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced during the process of updating your policy and providing the declarations page. We strive to provide timely and clear communication, and it’s clear we fell short in your case. Please know that we did complete all the requested transactions on our end, including the updates and submission to underwriting. However, we understand that the delays and lack of follow-up caused unnecessary stress, especially with your loan on hold. We truly value you as a customer and regret that our service did not reflect that. We would appreciate the opportunity to make this right and improve your experience. Please feel free to reach out to our office manager directly at 517-676-4500 and we will prioritize resolving any outstanding concerns and ensuring you receive the documents you need promptly. Thank you again for your honest review. Your feedback helps us improve our processes and communication going forward."
Danika Fyan
September 2, 2025
5
out of
5
rating by Danika Fyan
"This was my first experience getting car insurance on my own. Jordan made the process really easy and he was very helpful the whole time. I appreciate everything he did!"
We responded:
"Danika, thank you so much for sharing your experience you had with Jordan today! Getting car insurance can be a very overwhelming experience especially when it’s your first time. We are here for you when you have any questions on any of your coverages or even if you need to make a claim, we are your good neighbor. Trinesha Goebel State Farm "
Steven Davis
August 25, 2025
5
out of
5
rating by Steven Davis
"Very helpful. Provided comprehensive answers to clarify insurance options."
We responded:
"Steven, thank you so much for sharing your experience you had with Jordan. Taking the time to help our customer’s understand their auto, and home insurance is super important to us. Please let us know if you have any other questions, we are your good neighbor. Trinesha Goebel State Farm "
Joshua Whittemore
August 14, 2025
5
out of
5
rating by Joshua Whittemore
"Courtney was great to work with! Very quick to answer any questions we had and made the process very easy."
We responded:
"Thank you, Joshua! We’re so glad to hear Courtney was able to make the process smooth and easy for you with auto, home and life and health. We truly appreciate your kind words and the opportunity to assist you. Trinesha Goebel State Farm "
Travis Tourjee
August 12, 2025
5
out of
5
rating by Travis Tourjee
"My wife and I have been with Trinesha and her team for years now. They are the best! Prompt and knowledgeable help when you need it. The best thing they offer in my opinion is that they get to know you and your situation personally. That way when a claim does occur, they provide you the best solution fast. Recently my wife was in a fender bender, and their team has walked me through the entire process from claim to resolution."
We responded:
"Travis, thank you for allowing us to protect your autos, boats, home, business, liability and life insurance at Trinesha Goebel State Farm. It is our goal to get to know you and your family and protect you from the unexpected. We will be here for you and Rachel for years to come. "
Julie Cotton
July 23, 2025
5
out of
5
rating by Julie Cotton
"Sean was attentive to detail, transparent about what coverage provided, and helped me find the best fit for my needs. I've always great service with State Farm, and feel confident that I understand my coverage after a meeting."
We responded:
"Thank you so much for your kind words! We’re glad to hear that Sean provided the attentive and transparent service you deserve. It’s great to know you feel confident in your Auto and home coverage — that’s exactly what we strive for. We appreciate your continued trust in State Farm and are always here when you need us! Trinesha Goebel State Farm "