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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alissa Pawlowski

Alissa Pawlowski

June 4, 2025

5  out of  5
rating by Alissa Pawlowski
"My son had a fire in his house and Trinesha came to the house when the fire trucks were there. She looked at the rooms talked to us about the process. She called restoration company. Every step of the process she helped us and communicated with us. She is wonderful ! Highly recommend her and state farm for insurance."
We responded:
"Alissa, thank you for sharing your experience about your claim. I am so glad I was able to help you and your son through the claims process and get your son back into his home. Mason is a great community and I am glad I am able to help my customers and be at their home when they need me most. Thank you. Trinesha Goebel State Farm "
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mary leon

May 30, 2025

5  out of  5
rating by mary leon
"I’m a pretty tough cookie when it comes to insurance details. I have to say working with Bryce at this office has been a pleasure, he was very patient with my very long list of questions. I would definitely recommend anyone to have a review of their policy with Bryce. I did not realize that the coverage I had really wasn’t covering me for the things I believed it did. I’m very happy with the service and the policies I received from Bryce. I would highly recommend this office to my friends and family."
We responded:
"Mary, thank you for taking the time to leave us a review. I am so glad to hear that Bryce was able to help you navigate your insurance policies like auto, home. Please let us know if you have any questions or if you ever need to file a claim we are here for you. Trinesha Goebel State Farm."
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Jodi Somerville

May 29, 2025

5  out of  5
rating by Jodi Somerville
"Great company and coverage! Trinesa and her staff are amazing and very responsive! Highly recommend using them and State Farm."
We responded:
"Jodi, thank you for sharing your feedback. We greatly appreciate you doing business with my office. We look forward to continue serving you and making sure you are properly covered with auto and home insurance. Trinesha Goebel State Farm "
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Celeste Clarkson

May 28, 2025

5  out of  5
rating by Celeste Clarkson
"Trinesha was very helpful and informative when reviewing our car and home insurance coverages. Various options were discussed and together we chose what would benefit us best."
We responded:
"Celeste, thank you. I greatly appreciate taking the time to give us a review. It was a pleasure sitting down with you to go over your auto and home policies. Please let us know if you have any questions or ever need help filing a claim. Trinesha Goebel State Farm "
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Donna Snyder

May 12, 2025

5  out of  5
rating by Donna Snyder
"She was so wonderful I was having a hard rime and she eased so much and the xost was wonderful and much less then progressive thank u for taking the time to help me and explain everything"
We responded:
"Donna, thank you so much for sharing your experience. We try our hardest to make the insurance experience seem less. Please let us know if you have any questions. Trinesha goebel State Farm "
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Andrea Pangori

May 7, 2025

5  out of  5
rating by Andrea Pangori
"Switching over insurance was made so easy with Bryce! He was so thorough, walked us through everything so clearly, and helped us get better coverage! Can’t recommend him enough!"
We responded:
"Andrea, thank you for sharing your experience you had with Bryce. Please let us know if you have any questions or ever need help with filling a claim we are always here for you. -Trinesha Goebel State Farm "
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Brian Harris

May 6, 2025

5  out of  5
rating by Brian Harris
"5 Stars – Truly the Best in the Business! I cannot say enough good things about State Farm Insurance of Mason, MI. From the moment I began my insurance journey, this office has felt like more than just a place to handle policies—it feels like family. Trinesha Goebel is a phenomenal agent who truly cares about her clients, and you can tell she puts heart and dedication into every interaction. And then there’s Stephanie—the absolute best! She has been a guiding light for me through so many firsts in the world of insurance. Whether it’s answering my endless questions or helping me understand the fine print, Stephanie always makes me feel supported and informed. Her kindness, patience, and professionalism are unmatched. The rates here are incredibly reasonable, and paired with such genuine, caring service, it’s honestly a no-brainer. I truly enjoy working with this amazing team. Thank you, Trinesha and Stephanie, for making insurance feel personal, easy, and even enjoyable!"
We responded:
"Brian, thank you so much for the kind words. Stephanie is amazing at her job and is always available to answer your questions. Insurance can be confusing, so Stephanie and I are always here to make sure your questions are answered. We thank you for your loyalty and let us know if there is anyone else in your family or friends we can help! Trinesha Goebel State Farm "
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Justin Warr

April 30, 2025

5  out of  5
rating by Justin Warr
"Ww have been very pleased over the years with Trinesha Goebel State Farm. They have been very helpful to us on multiple claims. Highly recommend."
We responded:
"Justin, thank you for giving us a review. Here at Trinesha Goebel State Farm we try our hardest to make the claims experience seamless. We appreacite the kind words. "
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Katie Shoner

April 29, 2025

5  out of  5
rating by Katie Shoner
"I’ve only had great experiences with State Farm, they’re reliable and straightforward. Drive safe and save is a great way to save some extra money. The app also works very well. Bryce was helpful explaining my coverages and very responsive. Highly recommend this office to everyone!"
We responded:
"Katie, we are very pleased to hear you are satisfied with the service you have received. Drive Safe and Save is a great way to control your rate. Bryce does a really nice job explaining what State Farm has to offer like Auto, Home, Life and Health. Thank you for the review. Trinesha Goebel State Farm "
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Bryce Theisen

April 29, 2025

5  out of  5
rating by Bryce Theisen
"The office was very helpful with servicing my needs. Great staff and Baxter was a very nice dog!"
We responded:
"Bryce thank you for the review. Baxter is one of our most valued team members, he is a great greeter. We are glad we are able to help you navigate your home, auto and life insurance. Trinesha Goebel State Farm "
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Jennifer Horstman

April 8, 2025

5  out of  5
rating by Jennifer Horstman
"Thank you so much Trinesha, and staff for the wonderful service during our claims process!"
We responded:
"Jennifer, thank you for sharing your experience you had on your claim. We are happy to help you get your home back together. -Trinesha Goebel State Farm"
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Hastings Nutrition

March 12, 2025

5  out of  5
rating by Hastings Nutrition
"Jordan has taken great care of my businesses making sure that they are covered!"
We responded:
"Thank you very much for taking the time to give us a review. We take pride in making sure our customers have the coverage they need with home, auto and life insurance. Welcome to the Trinesha Goebel State Farm agency. "
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Anna VanSplintern

February 25, 2025

5  out of  5
rating by Anna VanSplintern
"Jordan was very kind and efficient. Lowest rate I could find!"
We responded:
"Thank you Anna for sharing your experience you had with us. I am glad to hear that Jordan was very helpful and was able to get you a personalized price plan that works for you. We look forward to continuing to service you. "
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L K

November 12, 2024

5  out of  5
rating by L K
"Joseph was very patient and understanding. He helped me find great coverage at a great price. He made me feel appreciated as a customer. Thank you! I highly recommend."
We responded:
"Lk, thank you for sharing your had with Joseph. Joseph does a great job with helping people understand coverages that meet their needs. Please let us know if you have any questions about your home, auto, life or health insurance. "
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Albert Eberhard IV

November 4, 2024

5  out of  5
rating by Albert Eberhard IV
"Joe was awesome gave me let of information and he is very great I would recommend him to anybody if they need something Thank you again Joe"
We responded:
"Albert, great to hear that you are happy with the service you deserve and products that be protects you. We are here for your auto, home, life, health and retirement needs for years to come. Trinesha. "
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Travis Cox

October 31, 2024

5  out of  5
rating by Travis Cox
"Very punctual very smart knowledgeable about what I needed understood my needs and made it very quick quick process"
We responded:
"Thank you, Travis! We will be here for you for all of your insurance needs. We are just a phone call away. "
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Darin Duperon

October 18, 2024

5  out of  5
rating by Darin Duperon
"Joseph was very informative, professional, and friendly. He conveyed things clearly and in an easy to understand manner. He also seemed to really want was the best option for me and not for the company. Refreshing nowadays to have that type of customer service and high standard. Thanks Joseph!"
We responded:
"Hello Darin, thank you for sharing your experience you had with Joseph. Here at our office we want what is best for our customers. Please let us know if you have any questions on your auto, home, life or health. "
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Dionysus

October 3, 2024

5  out of  5
rating by Dionysus
"To Whom it may concern... Today I had the distinct pleasure of speaking with Tori. She is one of you BEST assets. The Manager, Supervisor, Business Owner or Team Leader that doesn't scoop her up will regret a missed opportunity. Oh, almost forgot. She was cordial, kind, helpful, informative and honest."
We responded:
"Tom, we appreciate your kind words about Tori. She is a great asset to our team and has a passion for helping others. Just know that Tori will be here for you and anyone else that is in your circle to answer any of your insurance questions that you may have on Auto, Fire, Life or Health. "
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Reggie Codesh

October 1, 2024

5  out of  5
rating by Reggie Codesh
"Joe was very informative awnsered all my questions and got the right policy for me."
We responded:
"Reggie, thank you for sharing your experience. We are here for you and your family if you have any questions on Auto, Fire, Life and Health policy. "
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Courtney McMinn

September 19, 2024

5  out of  5
rating by Courtney McMinn
"Totteonna was fantastic. She was quick and efficient with my quote, understood that the rate wasn’t for me and even had suggestions on how to move forward."
We responded:
"Courtney, thank you for sharing your experience. Please let us know if you have any questions on auto, fire, life and health. Just know we are here for you if you have any questions. We are your State Farm neighbor. "
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Stephanie Jones

September 12, 2024

5  out of  5
rating by Stephanie Jones
"Alex was very patient and well informed with explanations of coverages. I appreciate his thorough knowledge of State Farms auto and home policies. He was able to get me a lower quote as well as better coverages. He detailed several policy coverages I never knew existed that I actually could use. I was very impressed. Great job Alex!"
We responded:
"Stephanie, we appreciate you sharing your experience with us to Alex. Alex does a great job with informing customers about what we have to offer. Please let Alex know if you have any questions on your auto, home, life or health policy. "
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Chris and Shy Roth

September 4, 2024

5  out of  5
rating by Chris and Shy Roth
"I was tired of looking for the right insurance prices to match my budget. One phone call from Totteeonna and I was worry free. She made signing up easy. And prices was perfect for my budget. Thank you 😊"
We responded:
"Chris and Shy, we are so pleased to hear that Totteeonna was able to help you with your insurance needs. Please let us know if you have any questions or if you know of anyone else that would benefit from the phone call you had with Totteeonna so we can help them as well. "
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Keyon Morris

September 3, 2024

5  out of  5
rating by Keyon Morris
"I recently had the pleasure of working with Totteeonna, and I couldn't be more impressed with her service. She not only provided me with a great quote for renter's insurance but also went above and beyond by offering study materials for my insurance exams. Totteeonna was incredibly supportive, kind, and patient throughout the entire process."
We responded:
"We are so glad we were able to help you with your renters policy. If you have any questions or want to do another job shadow you know how to reach us! "
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Zachary Wood

August 31, 2024

5  out of  5
rating by Zachary Wood
"I worked with Bryson who helped get me a reasonable rate after getting some insane quotes from other companies. He took time to explain everything clearly and in detail, while looking to get me the best possible savings and rate."
We responded:
"Zachary, we appreciate you sharing your experience you had with your insurance buying. Please let us know if you have any questions on your auto, home insurance."
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Adam Neff

August 30, 2024

5  out of  5
rating by Adam Neff
"All I can say is wow! Trinesha goes above and beyond to make whatever situation you may encounter go in your favor! We had a serious issue with a car, Trinesha got us the most money back we could possibly get. Allstate may say you’re in good hands, but in Trinesha’s you’re in the BEST hands, when it comes to insurance! Cheers!! Adam Neff"
We responded:
"Adam, thank you for letting us protect you and your family. We appreciate your patience as we helped gather more information for your auto claim. I glad to help get the right information to get what was owed for the claim. "