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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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abby Canny

April 24, 2024

5  out of  5 rating by abby Canny
"I am a graduating senior at Michigan State University and last week, I got the opportunity to shadow Trinesha Goebel and her fellow amazing employees at State Farm in Mason, MI. From the minute I walked in to the minute I left, I was amazed with the work ethic and culture this company had. Everyone was there to work and do their best to help support any customer walking through the door! I got to sit down with a few of the workers and I got to learn so much from their day to day, how to handle tasks, and a live cold call that went great! They treated me so well and I could tell that they genuinely cared that I was learning something from them! my experience with Trinesha Goebel’s team was 10/10 :)"
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Bebop Synergy

April 19, 2024

5  out of  5 rating by Bebop Synergy
"Hi! I just started getting insurance through State Farm, and Bryson from your team made me feel so comfortable and eased my anxiety throughout the process. He was great at explaining everything and I had a great time talking with him. I feel great knowing I have such a reliable group of people helping me out with my insurance."
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Zachary Spalding

April 17, 2024

5  out of  5 rating by Zachary Spalding
"Excellent to work with. Especially Hannah. I switched all of my insurance over because Hannah was such a pleasure to work with! Stephanie and Jordan were awesome as well. Jordan even stopped eating his lunch in order to make sure my personal articles policy was taken care of! The dog is great too!"
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Melissa Coplin

April 15, 2024

5  out of  5 rating by Melissa Coplin
"Trinesha is very knowledgeable in all facets of insurance. She goes above and beyond and takes great care of her clients."
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Luke Hyde

April 15, 2024

5  out of  5 rating by Luke Hyde
"I was lucky enough to work with Trinesha by taking headshot photography of her and her team. I got to meet (and of course photograph) all of her office staff and each one of them was kind, professional, and pleasant to work with!"
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Jessica Whitaker

April 15, 2024

1  out of  5 rating by Jessica Whitaker
"My daughter is being charged $450 for one month of insurance on a 2005 Malibu. Crazy right!!! They are misleading to young adults and take advantage of them. I would suggest Libiddy Bibidy for any young adults starting out paying your own auto insurance."
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Shawn Clancy

March 12, 2024

3  out of  5 rating by Shawn Clancy
"I give a rating of 3 because of good customer service. I have nothing good to say about the rising cost of insurance and the not so honest people that are driving up the costs. The senior discount is a joke."
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Ann Phares

March 10, 2024

5  out of  5 rating by Ann Phares
"Trinesha is always so thoughtful and helpful, I couldn’t ask for a better insurance person. She is quick to always go beyond her duties to help make my life easier."
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Peggy Mrowca

February 29, 2024

5  out of  5 rating by Peggy Mrowca
"Trinesha has been sooo helpful with my preparation for retirement. I was totally confused and she has been a joy to work with and I’m feeling so at ease now!!!"
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Nick Ackley

January 24, 2024

5  out of  5 rating by Nick Ackley
"Trinesha is the best in the game when it comes to making sure you have all the coverages necessary even if its coverage's you haven't previously thought about"
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Benjamin Sinnaeve

January 24, 2024

5  out of  5 rating by Benjamin Sinnaeve
"Quick and informative call with Jordan. Was able to set up a policy that my wife and I are happy about."
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Jason Wheeler

January 7, 2024

5  out of  5 rating by Jason Wheeler
"Great service! Tailored my policies to what I wanted. No push just good advice."
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Ina Lake

December 13, 2023

5  out of  5 rating by Ina Lake
"Trinesha from state farm. Is very caring agent. Love them all at state farm ina lake"
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Martin Smiley

December 4, 2023

1  out of  5 rating by Martin Smiley
"They are very enthusiastic about taking your money, but when it comes to coverage, there’s always a loophole. They definitely scam senior citizens. I only put one star to get to writing a review. Scum of the earth."
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Jon W

October 7, 2023

5  out of  5 rating by Jon W
"So i can tell you that the ladies that work here freaking rocks. They are ao helpful and kind. I usually dont leave reviews but i think this insurance agency deserves to be recognized. Very kind individuals which is hard to come by now a days. They really helped me with my mazda!!"
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betty harvey

October 5, 2023

5  out of  5 rating by betty harvey
"5 Stars all around! Thank you for being an amazing team!!! They got me a better rate along better coverage! So easy to talk to and always answer when I call never have to go through a pre-recording!"
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Stephanie Marie

October 5, 2023

5  out of  5 rating by Stephanie Marie
"Have had nothing but a great experience with Trinesha and staff. The customer service is impeccable and they always answer the phone! No matter what Trinesha and her team are there for you. I have had one claim and it was such a quick process, they paid me from the office! 10/10 would recommend."
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betty harvey

October 5, 2023

5  out of  5 rating by betty harvey
"Trinesha Goebel State Farm has an amazing team that always goes above and beyond. Trinesha has been there for my needs time and time again. I feel so lucky to have her as my agent!"
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Brett Thiel

October 3, 2023

1  out of  5 rating by Brett Thiel
"Expensive, phone almost always goes to VM, rarely get a call back (if at all), and my agent was always out for training. Everything you might need to do at this branch can be done far easier online."
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ramsha farooqui

September 6, 2023

5  out of  5 rating by ramsha farooqui
"Nick helped me and my mom set up insurance for my car and did everything he could to give us the best deal possible. He was very patient and went into detail about everything. A very honest and kind person!"
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Moreno King

August 24, 2023

5  out of  5 rating by Moreno King
"I called talk to lee took care of me great deal my 2 vehicles and the house great price very easy professional guy just ask for lee"
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Coral Gables

August 8, 2023

1  out of  5 rating by Coral Gables
"They keep calling 1-2 times a week and leaving the same pre-recorded message asking to "give them another try". I haven't been a customer in 5+ years and I don't live in the area. I've blocked the number but the voice-mail is still sent. So beyond annoying. Buyer beware, you will get stalkers for life."
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Jon Hux

July 8, 2023

5  out of  5 rating by Jon Hux
"My life, home and auto are all through Trinesha’s office. Working with Jordan and Trinesha has been great , they respond quickly and answer all of my many questions. We were referred to Trinesha by a friend who highly recommended them. I highly recommend them."
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Matthew Pallach

July 7, 2023

5  out of  5 rating by Matthew Pallach
"The level of customer service is incredible! Along with that the whole staff is incredibly kind, 5 stars!"
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Travis Stockenauer

May 13, 2023

5  out of  5 rating by Travis Stockenauer
"Great atmosphere, amazing prices. Just all around a good experience"